Confirmed Service Customer
My 2024 Silverado 3500 HD was displaying "Service Instrument Cluster" with accompanying vertical lines in the display that was progressively getting worst. Charles, the Service Advisor, quickly identified the issue and scheduled and appointment for me as the Instrument Cluster was not in stock at the dealership. The part came in the next day and they were able to swap it out and get my truck back on the road. All services were covered by the warranty and the Truck is running great. I was very impressed with the Service Advisors professionalism and his knowledge about my Truck. Charles made sure I was taken care of and kept informed throughout the entire repair process. Thank you Charles for all your help, it's greatly appreciated.
Robert R.
SPRING BRANCH,
TX
Business Response
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